Thank you for contacting Carter’s | OshKosh B’gosh
We’re sorry for any confusion. The amounts you show pending are pre-authorizations. Each time “submit” is selected on the website an authorization is submitted on the credit card being used. This is a security measure to ensure the billing information entered matches the information your financial institution has on file. The pre-authorizations will never be posted, and you should see the funds released within 7-10 business days depending upon your financial institution.
If you have any other questions or we can help in any other way, please contact us at
[email protected] or call us at 1-877-333-0117 from 7am – 11pm CST daily (except holidays). International customers, please call 972-265-4128.
Thank you again for shopping with us.
И вот второе письмо от них :
Thank you for contacting Carter’s | OshKosh B’gosh
Unfortunately, we have not been able to locate an order for you based on the information provided in your email. Please provide us with the correct email address, order number, or phone number that was used when the order was placed. Once we receive this information we will be delighted to further assist you.
If you have any other questions or we can help in any other way, please contact us at
[email protected] or call us at 1-877-333-0117 from 7am – 11pm CST daily (except holidays). International customers, please call 972-265-4128.
В моем аккаунте на картерс вообще нет ни одного ордера...написано так :
Order History: You have no recent orders
Hitryulia добавил 03.12.2012 в 19:51
Доставку заказывала в Россию напрямую (цены были в рублях) - без посредников, когда у них была акция USPS -50 %