Irina33, к моему великому сожалению нет таких знакомых которые владеют английским ну если только понимают а так чтобы разговаривать на нем нет
мне тоже прислали такое сообщение сразу же после отмены заказа
**Please do not reply to this e-mail. The requested information can only be verified over the telephone.
Dear *** ,
Thank you for your order placed **** . Before we can process your order the following information is needed.
* Verification of the amount of purchase
* The correct billing address (as it is on file with the bank)
* Verification of the shipping address
* A good day-time telephone number for the charge card holder
* A phone number listing for the shipping address
To expedite the processing of your order, please call (800) 568-5555, or (937) 438-4199(outside the U.S.A.) between 8:00 A.M. and 9:00 P.M. Eastern Standard Time. Reference Order #, and we will be happy to assist you.
Sincerely,
За ним последовало такое сообщение
Dear Elena,
Due to questions pertaining to your account, we were unable to complete the processing of your order. Therefore, your order has been cancelled.
На мое сообщение о том что я не знаю английского был такой ответ
Hello Elena,
Thank you for taking the time to contact us. You’ve inquired about the status of your recent order.
The order placed with us on April 3, 2013 has been cancelled. The billing, shipping and credit card information could not be verified. I do apologize for any disappointment this may cause.
Unfortunately, this information cannot be verified via e-mail. Please call our Special Handling department at 1-800-568-5555 or 1-937-438-4199 between the hours of 8:00am to 9:00pm EST Monday through Friday, 10:00am to 4:30pm EST Saturday, or 10:00am and 4:00pm EST Sunday.
После чего моя последняя надежда о просьбе вернуть мне Egift и о просьбе на понимание и помощи и опять же что я не знаю английского...... Но что то мне подсказывает что ничего мне не вернут