помогите у кого с английским хорошо. Написала в АСОС с просьбой вернуть деньги за брак. Не сказать, чтоб идеальное письмо, но по моему читаемое и смысл ясен. так они мне ответили вообще хрень какую-то. Стукните в личку кто может помочь новое письмецо перевести.
Вот, что писала и что мне ответили.
Hello, dear ASOS team. I have a problem. My track order is № ......
One of things- Product Code UFPTR650488 ASOS’PETITE Gloss Shine Leggins
5 GBP colour black size 8 the rejected have come: one trouser-leg for 8 size, the second on 6. Now this Leggins is Out of Stock. At once has not noticed, since took for sister, witch of other city. Yesterday it have reached Leggins and marriage was found out. I ask to return money for marriage. I consider that there is no sense to send you them back since the costs of returning will exceed cost of the leggins. If you agree with me , I wait for return my money.
Best regards, Mary
Hello Mary,
Thank you for your email.
I have checked your account and unfortunately there is no record of your return being processed.
As you have not received confirmation of your returned parcel, please send us your proof of posting and fill in the attached form. Please ensure the document is filled in fully to ensure that your return query is dealt with quickly.
You can scan it in and attach it when you reply to this email, or fax it to +44 1442 835850). Please ensure it has your name and order number on printed clearly with the document.
Once this information has been received and checked, your return will be processed within 24 hours and an email will be sent to you to confirm this.
We look forward to receiving this information from you shortly.
Kind Regards,
Hannah T