пришло два таких сообщения,суть вроде поняла,а что делать,не знаю,подскажите,пожалуйста
Thank you for your recent order. We have been unable to obtain authorization on your MasterCard ending in ... for order number ....
We will continue to attempt authorization for up to 14 days from the initial purchase date.
If you believe your credit card information has been captured incorrectly, or wish to expedite the processing of your order, please call our Customer Care Center at (888) 325-2142 (outside the U.S./Canada dial (937) 438-4197) to provide us with an alternate form of payment.
Unfortunately, the time it will take to ship your backordered item will be longer than we anticipated. The new date we expect your item to ship is listed below.
To maintain your backorder priority, please re-confirm your order by replying to this e-mail and include the following information.
1. Instructions to maintain the backorder.
2. Your order number from this e-mail.
You may also call our toll free automated system (800) 411-1418. We must hear from you by 5/15/2012.
If we do not hear from you by 5/15/2012 and we have not yet shipped your item, your order will be cancelled automatically.
Items paid by check/money order/gift card will be refunded immediately. Items paid by credit card are never charged until shipped, therefore no refund will be due.
Again, please reply to this e-mail or call us at (800) 411-1418 to re-confirm your order and avoid an automatic cancellation by the date shown.
New Expected Ship Date
5/19/2012
Давайте подробнее:
но мне он должен прийти аж 09/23.
А мне его должны бесплатно отправить или за доставку надо будет немного заплатить?
