slezka84, я им написала стандатный текст I ask you to apply to my order this SWIM125 , please. I forgot all about it.
ответ был полностью таким
Thank you for taking the time to contact us. You asked if we can apply the offer to receive the free swim tote. It is my privilege to respond to you personally.
The offer for the free swim tote was good while supplies lasted, and due to the large response to this offer, we have depleted our stock of the item. I regret that we are therefore unable to apply the offer to your order.
I do see that you ordered 2 of our most popular bras! I do want to let you know that because our bras are carefully constructed, it's best to treat them with a little TLC. We find we have the best result in most of our collections by hand washing and using a gentle detergent.
Marija, please accept my sincerest apologies. The The Tee-jamas that you ordered are very cute! I hope that you will grant us the opportunity to serve you in the future.
All the best,
Brittney L.
К чему это было, я так и не поняла?