Вот прикол, ровно 11 дней прошло: экспорт 12.02, импорт (Москва) 23.02, ваша то долетела до Москвы???
МамаЛо, представляете, нет! Я на пасел вчера написала письмо, что с 12 числа нет изменений и может возникли какие-то проблеммы?
Мне сегодня ответили:
I appreciate your concern with regards to your parcel. Please accept my apologies for any inconvenience caused.
I have checked the tracking number you have provided and your parcel is not yet due for delivery. It is currently progressing through the Network.
I can confirm that the delivery speed is between 4 - 10 working days from the date your parcel was posted, this is excluding weekends and bank holidays, depending on exact destination. As your correspondence does not indicate a full destination address I am unable to advise the exact date for delivery of this item.
If there is no one available to accept the parcel on this date, a "Sorry we missed you" card will be left giving further instructions on delivery options.
My apologies for any inconvenience this may have caused you on this occasion.
Я вот что-то не совсем поняла что они мне написали...
As your correspondence does not indicate a full destination address I am unable to advise the exact date for delivery of this item. - это значит, что адрес доставки как-то не так указан?
Хотя, вроде все верно указала:
_ Street _, kv _
Zarya, Moscow region, Balashikha 143922
Russian Federation
Задумалась