Девочки, помогите прислали мне письмо
Hello, We regret to inform you that the item referenced below was found to be damaged or simply not as described in the listing. We are issuing a credit code as we are unable to send the item purchased. We apologize for this oversight and we are striving to limit these mistakes in the future. Please redeem this CREDIT CODE within the next 60 days when you complete the checkout process on your next order. We have found that our return customers would rather use a credit on a future order but, If you prefer a REFUND, please contact us and one will be processed immediately.
To Use the Credit Code: Simply enter the code in the "Enter Promotional Code:" box on the checkout page and the above amount will automatically be deducted from your total.
To Contact Us: If you have any questions or concerns, please feel free to contact us via phone at: 614-733-3800 ext. 3900 or email at:
[email protected]
я так понимаю одну позицию мне не отправили, но мне не нужен их код, как вернуть деньги?