я не уверена что правильно понимаю их письма!! у меня не лады с английским. помогите!!!!
6 февраля я оплатила заказа.9го все вещи были собраны, кроме двух вещей от одного продавца!!. Они по сей день в статусе: Domestic On Delivery.
Начала писать Джиму.
Вот что он ответил:
письмо1. Dear Customer,
As we checked, two of your items arrived at the warehouse on February 9th. So please kindly wait until the procedure is completed.
Sincerely,
Gmarket.
письмо2
Dear Customer,
AS we are checking with the warehouse whether the item has been arrived or
not,
please wait for the reply.
If we don't contact you in 3days even your problem doesn't be solved,
please contact us again.
We are sorry for the inconvenience.
THanks,
Письмо3(последнее)
Dear Customer,
As we checked, the delivery process of your order(Transaction No.1065510720,and
1065510721) are delaying since the seller omitted quantity of the
items. EMS is contacting the seller for requesting to send out rest item to
the warehouse as soon as possible.
After the seller gets back to us to settle the matter, we will do our best
to proceed the nternational delivery preperation promptly. Thus, we want you
to wait till EMS gets the rest item of your order. Please kindly wait for us
to take care of the problem.
Thanks,
Что это все значит?!
6 февраля я оплатила заказа.9го все вещи были собраны, кроме двух вещей от одного продавца!!. Они по сей день в статусе: Domestic On Delivery.
Начала писать Джиму.
Вот что он ответил:
письмо1. Dear Customer,
As we checked, two of your items arrived at the warehouse on February 9th. So please kindly wait until the procedure is completed.
Sincerely,
Gmarket.
письмо2
Dear Customer,
AS we are checking with the warehouse whether the item has been arrived or
not,
please wait for the reply.
If we don't contact you in 3days even your problem doesn't be solved,
please contact us again.
We are sorry for the inconvenience.
THanks,
Письмо3(последнее)
Dear Customer,
As we checked, the delivery process of your order(Transaction No.1065510720,and
1065510721) are delaying since the seller omitted quantity of the
items. EMS is contacting the seller for requesting to send out rest item to
the warehouse as soon as possible.
After the seller gets back to us to settle the matter, we will do our best
to proceed the nternational delivery preperation promptly. Thus, we want you
to wait till EMS gets the rest item of your order. Please kindly wait for us
to take care of the problem.
Thanks,
Что это все значит?!