Девочки, помогите мне-я еще 7 апреля выкупила товар-ждала вот вот приедет на склад и тишина, захожу на сайт смотрю-мой заказ отменен еще 24 апреля,написала им-почему отменили-они мне прислали вот такое письмо-из которого я ничего не поняла, может кто сталкивался-что делать то?
Dear Lidia,
Thanks so much for your recent email.
I certainly appreciate you taking the time to inform us of the
difficulties you experienced when ordering through DisneyStore.com.
This is not an example of the quality service we wish to provide and we
hope that you find this to be an isolated incident. Please accept my
apologies for any inconvenience this may have caused.
Upon reviewing your concern and our records we sent you an email to
inform you that additional information was needed in order for your
order request to be processed and shipped and also advised that if the
information needed was not received in 14 days that the order would be
cancelled. Due to us not collecting the information requested your
order was cancelled as of 04/24/2012. Please feel free to go online or
call us to replace your order. Please accept my sincerest apologies for
any inconvenience.
We appreciate your business and hope you will visit DisneyStore.com
again in the future.
Wishing You Faith, Love, & Pixie Dust,
Te?Shawn
The DisneyStore.com Team
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Lidia_zvezda добавил 15.05.2012 в 12:11
килограмма 1,5-2