Юшка,
Сабджект у письма такой:
Confirmation of Return from ASOS
А внутри:
We're sorry
Dear Anastasiya,
We've received your goods back in order for us to process your return.
However, we haven't got your Returns paperwork so we don't know why you are returning your goods and whether you want a refund or a replacement.
To be on the safe side, we've issued a refund back to the card that was used to make the original purchase. Although we have processed this it can take up to 10 days to appear on your account, depending on who your card issuer is.
If there is anything else we can do, just let us know.
ASOS Customer Care
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The following item/s have been refunded
Item Original Value
Full Circle Wide Leg Suiting Trousers - Grey / 28in Long/28" Long/FR 36 long/28" Lang 7.00
Subtotal: 7.00 (GBP)
Discount**: -0.00 (GBP)
Total refund amount*** 7.00 (GBP)