Dear Roman,
Thank you, so very much, for taking the time to contact us. I understand that you have been looking forward to receiving your recent order.
Your package returned to us undeliverable. Therefore, the package was returned back into our system and a credit in the amount of $129.50 was issued to your Visa account on September 19, 2011 for this order. Please allow 3 to 5 business days for processing and 1 to 2 billing cycles for the credit to appear on your monthly statements.
Please visit our web site at
www.VictoriasSecret.com or contact us at 1-937-438-4197 (outside the U.S. and Canada) if you wish to place a new order.
You can view the status of your return or view your order history online by clicking on the link below.
http://www.victoriassecret.com/order-status/
You’ve chosen Victoria’s Secret. We consider that a privilege. So, if there is anything else with which we can further assist you, please be sure to e-mail or call us at any time.
Best Regards,