девочки, ругаюсь с ВС, помогите с аргументами
заказ от 15 июня, применила скидку минус 30 дол и спец.код с пином на фри-шип
в тоталле прокалькулировало так
total 264
special offer -30
shipping FREE
tax 0
payment total 234
с карты снимают 254 дол (т.е., +20 баксов за доставку)
пишу, что мол примените спец.код и указываю код и пин
утром уже получила шиппинг конфирмейшн
только что пришел ответ - я прям даже не знаю, что сказать
Unfortunately, I am not unable to apply the free shipping special offer as the $75.00 special offer has already been applied to this order. These special offer codes are limited and may not be combined on the same order.
I regret any confusion this may have caused. Please see your catalogue or our web site for further details. You may also reply to this e-mail or call us, and we will be happy to explain further.
Our records indicate that your order is currently holding as we have been unable to obtain authorization to charge your Visa account. We will automatically continue our authorization attempts to your card for up to 14 days. We will ship your order once we successfully receive authorization. If we are unable to obtain authorization, we will have to cancel your order.
Unfortunately, we are unable to speculate as to why we did not receive authorization for your order. We are given notification only as to whether or not a purchase is authorized. Should you have further questions regarding authorization or use of your Visa, please contact your bank.
в ордер статусе - шиппед
и кто из нас дурак? и как мне выбить бесплатную доставку по америке?
помогите, плз
