здравствуйте! подскажите,пожалуйста. Заказала в английском амазоне дорогу чаггингтон, продавец шлет в россию на прямую. он мне прислал такую вещь:
Hi
I am sorry to have to tell you that due to a problem with the Russian Customs at the moment we are unable to despatch your item.
Please see below.
Dave
Important: Business Shipments Only - Due to customs issues, parcels can only be sent as commercial shipments to registered business addresses. You cannot send private shipments to business addresses. Documents can be sent to any address.
Important: You will be billed for the return of your package if your parcel is sent to a residential address or private individual.
Service Updates: Russian customs have imposed a temporary restriction on the import of food and medicines. This affects all carriers. The shipments will be returned to shipper immediately after arrival at the shipper’s expense
Customs requirements for document shipments: Please be informed that only documents which were written/printed on paper can be sent as "document shipment" to Russian Federation. Any other type of shipment including CD of documents, etc. are regarded as non-document shipments. All other non-document enclosures shipped as 'documents' (other then actual written or printed papers) are revealed by customs and considered to be a violation of RU Customs legislation. In all cases where non-documents are found in Document bags - the whole import cargo is stopped and total Customs inspection is performed.
VALUE RESTRICTIONS:High value shipments (valued up to US $50,000 per package) can only be sent to the Russian cities of Moscow, Nizhniy Novgorod, Krasnodar, Novorossiysk, Stavropol, St. Petersburg, and Vladivostok. The maximum value of shipments to any other of the destinations served is 5000 Rubles including freight charges. If the value exceeds this amount you will be billed for the return of your shipment.
Я так и не поняла, почему он не может послать игрушку