Ура! я не одна такая! я уже обругала бедный ВТБ, а это оказывается все джим! интересно и что делать?
мне вот что ответил магазин:
Hello Oxana,
I appreciate you taking the time to contact us regarding your account. I sincerely apologize for any inconvenience this has caused.
After further researching this matter it appears the initial attempts to submit your order were unsuccessful. Although your credit card has been pre-authorized for the full purchase amount, these funds are being held by your bank and will not reach the Gymboree Corporation. Typically, the pre-authorizations will drop off automatically within approximately 3-5 business days (depending on your bank).