я еще раз написала вике слезное письмо и вот что ответили, если я правильно поняла, то они мне все-таки поменяли адрес:Svetikk, Менять только по телефону.
Thank you for taking the time to contact us regarding your address change. It is my privilege to respond to you personally.
Our files have been updated with your new address. If you have a Victoria's Secret Credit Card, please call the credit card department at 1-800-695-1526 to also change the billing address for your account.
If you are a registered customer, please update this change in your online account. To sign in, please click the "Account" tab on our website and enter your username and password. From the "Welcome" screen, please click the "Billing Information" link on the left side of the page and you will be able update your address in your registered account.