на мою просьбу вернуть за туфли сумму полностью, они вот что написали:
Dear Evgeniya,
Thank you for your e-mail regarding your special offer. We apologize for any inconvenience this matter may have caused.
If you would like to order exchange items to reinstate your original special offer, you may do so online at
www.VictoriasSecret.com. Once your order is complete, you may reply to this e-mail with the new order number, and we will gladly apply your discount and waive the Standard shipping and handling on your new order.
Please order a minimum of $106.09 of qualifying merchandise total to reinstate the $60 discount. Please note that qualifying merchandise does not include clearance items, gift cards, egift cards, gift wrap, gift kits, shipping and handling, or sales tax.
You may also call Customer Service at 1-800-475-1935 or 1-937-438-4197 (outside the U.S. and Canada), and we will be happy to place a new order and reinstate your special offer.
If you need further assistance, please reply to this e-mail or call anytime.
Evgeniya, Victoria's Secret is committed to providing an exceptional experience for our customers. We look forward to the opportunity of serving you in the future.
правильно ли я поняла,чтобы не потерять скидку в 43 долл., мне нужно сделать заказ на 106 долл.? т.е. обменять этот бэк на другую вещь? как мне это сделать? ответом на это письмо написать артикул на вещь или сделать новыйзаказ и написать им номер? не совсем мне понятно,как это сделать,поясните пож-ста.