При задержке отправки заказа мне пришло письмо:
Dear Sir, dear Madam,
Thank you for your order placed on the 05/08/2013.
Due to a technical problem, we are sorry to inform you that our deliveries will be delayed.
Customer satisfaction is one of our priorities, so please accept our apologies for this incident.
In order to compensate the inconvenience caused you can benefit free Post an Packing on your next order.
This will be automatically deducted at the time of billing your next order (and not at the time of ordering).
Thank you for your understanding.
Подскажите, пожалуйста, если я правильно поняла, то при следующем заказе доставка должна быть бесплатной?