Девочки,вчера отправила писбмо вике с просьбой сделать запрос на свв код в приват. вот что получила
Thank you for your e-mail regarding the status of your recent order. We apologize for any frustration that this may have caused.
We assure you that the CVV or security code from the back of your credit card is not required when placing your order. As such, we have no way of adding this number to your credit card information. We recommend contacting your bank directly if you have questions regarding the use of your credit card for your purchase.
As requested, we will attempt to obtain authorization from your Visa. Once we receive authorization and your order is shipped, you will automatically receive an e-mail confirmation.
Unfortunately, you will not receive another e-mail confirmation if the credit card is not approved after this attempt. If you wish to check back on your order, you may view the order status online by clicking on the link below, reply to this e-mail or contact our Customer Service department at 1-800-475-1935 or 1-937-438-4197 (outside the U.S. and Canada). We ask that you allow 2 to 4 hours before contacting us to confirm the second authorization has processed.
You can check the status of your order or view your order history online by clicking on the link below.
http://www.victoriassecret.com/order-status/
If you need further assistance, please reply to this e-mail or call anytime.
Galina, Victoria's Secret values each of our customers and we hope you will grant us the opportunity to serve you again in the future. Thank you for contacting Victoria's Secret.
Order #44556
Sincerely,
Sarah S.
VictoriasSecret.com Customer Service
с английским у меня плохо. я правильно поняла, что они все же сделают запрос? или нет? и что значит "We ask that you allow 2 to 4 hours before contacting us to confirm the second authorization has processed. "
помогите понять письмо! спасибо