Ну и гады((( я в шоке от такого безобразия(((
Stardust добавил 06.12.2011 в 02:28
Кто знает хорошо английский, скажите точно, что они имеют ввиду. Задолбали. Кучу писем писала, что мне возврат денег не нужен а посылка
Thank you, so much, for taking the time to contact us regarding the status of your orders. I apologize for any confusion this matter may have caused.
Our records indicate that this package, order #463983443, was refused by the recipient due to import charges that were assessed on the merchandise. Therefore, the package was returned to us and a refund in the amount of $189.50 was issued to your Visa account on December 5, 2011 for the merchandise. Please allow 3 to 5 business days for processing and 1 to 2 billing cycles for the credit to appear on your monthly statements.
Our records also indicate that we have not processed your return, order #463941191, as of December 5, 2011. However, we ask that you allow up to 30 days for us to receive and process your return. I regret that I am unable to issue a refund for your return until it is received at our facility. Once your merchandise is processed and entered into our system, I assure you that you will receive an e-mail confirmation.
Девочка писала, что ей вчера пришла посыль от 27 мая.
