Ох, не было печали(((
Все время заказывала с олднави без проблем.. а тут на тебе прислали письмо
Dear Ekaterina ,
Thank you for your recent order #16C60YX, which is currently being held due to insufficient billing information. Please call us with the correct billing information listed below that the issuing bank has on file for you; have your credit card and order number available at the time of your call. Please note that if a response is not received within 24 hours, your order will be canceled.
1. Your name as it appears on your credit card.
2. The billing address that is listed for you with your issuing bank.
3. The telephone number that is listed for you with your issuing bank.
4. The name and address you have requested that your order be shipped to.
5. The telephone number to your issuing bank that is listed on the back of your credit card.
Thank you again for your order. We look forward to hearing from you soon.
For further assistance, please contact oldnavy.com at 1-800-OLD-NAVY (1-800-653-6289) within 1 business day and say “Research” when prompted to choose the department you’d like to speak with. If you are calling from outside of the U.S. you may reach us at 1-614-744-3528. Our Customer Research Consultants are available between the hours of 8:30am - 9:00pm Eastern Time Monday through Friday and 10am - 6pm Eastern Time Saturday and Sunday.
You are a valued customer. We look forward to hearing from you soon.
Sincerely,
Thomas
Customer Service Consultant
подскажите, что делать. Как звонить, английским не владею. Карта кукуруза, на ней нет Имени и Фамилии
Екатерина1984 добавил 09.11.2012 в 11:27
Если я им позвоню через скайп, надо будет отправлять по почте номер карты?