Здравствуйте!
Подскажите пожалуйста, что мне делать, у меня такая ситуация приключилась.
Я вообще не понимаю о чем речь?
И что мне теперь делать???
вот моя переписка с shipito:
Customer status: none
Message subject: impossibility of payment
Hello,
My login is #####
Unfortunately, I can not pay for your services by both credit card and paypal...
I could pay by bank transfer, but unfortunately, the banks in Russia are very slow and I need at least a week to organize the payment. A week later I had a children's festival, which need this parcel with toys...
I really hope for your understanding,
Please explain the reason for paypal and credit card inoperability and help deal with the situation!
Thanks in advance!
Alexandr
Dear Alexandr,
Since one payment source was used on both of your accounts our system has now linked both of your accounts. The system has either put both accounts on hold already or will do so in the near future and we will not be able to remove this hold as normal. There are only three options to solve this problem:
1) Set both accounts so that the only payment methods available for funding them is wire transfers. That means no more payments by PayPal or credit cards.
or
2) Merge one account into the other. The account that gets merged into the other will move all packages and deposits to the other account and then will disappear. The owner of the account that disappears will be
able to open a new account, however, they will need to make sure that all payments to that account are from a payment source that has not yet been used on any other Shipito account before.
or
3) To keep both accounts open with the ability to pay by credit card or paypal, both accounts need to be verified to 100%
Before we can do either one of these things we do need you two to discuss this situation and both of you will need to send us an email confirming which option you wish to select. If you choose to merge accounts, make sure to indicate with account will remain and which will disappear.
If you have any further questions feel free to contact support.
Thank you and have a great day,
Zach S
www.Shipito.com
Eastbiz Corporation
[email protected]
Phone: 310-212-7143
Client account: www.shipito.com/account
Подскажите пожалуйста, что мне делать, у меня такая ситуация приключилась.
Я вообще не понимаю о чем речь?
И что мне теперь делать???
вот моя переписка с shipito:
Customer status: none
Message subject: impossibility of payment
Hello,
My login is #####
Unfortunately, I can not pay for your services by both credit card and paypal...
I could pay by bank transfer, but unfortunately, the banks in Russia are very slow and I need at least a week to organize the payment. A week later I had a children's festival, which need this parcel with toys...
I really hope for your understanding,
Please explain the reason for paypal and credit card inoperability and help deal with the situation!
Thanks in advance!
Alexandr
Dear Alexandr,
Since one payment source was used on both of your accounts our system has now linked both of your accounts. The system has either put both accounts on hold already or will do so in the near future and we will not be able to remove this hold as normal. There are only three options to solve this problem:
1) Set both accounts so that the only payment methods available for funding them is wire transfers. That means no more payments by PayPal or credit cards.
or
2) Merge one account into the other. The account that gets merged into the other will move all packages and deposits to the other account and then will disappear. The owner of the account that disappears will be
able to open a new account, however, they will need to make sure that all payments to that account are from a payment source that has not yet been used on any other Shipito account before.
or
3) To keep both accounts open with the ability to pay by credit card or paypal, both accounts need to be verified to 100%
Before we can do either one of these things we do need you two to discuss this situation and both of you will need to send us an email confirming which option you wish to select. If you choose to merge accounts, make sure to indicate with account will remain and which will disappear.
If you have any further questions feel free to contact support.
Thank you and have a great day,
Zach S
www.Shipito.com
Eastbiz Corporation
[email protected]
Phone: 310-212-7143
Client account: www.shipito.com/account