кто-нибудь сталкивался с изменением цены после того как заказ оформлен? 8 числа оформила заказ а 9 числа цена снизилась, написала им. они ответили, только я не поняла, сейчас деньги заморожены, пока не списаны. они будут списывать уже с учетом изменения цены?
вот что написали:
"Hello,
Thank you for your email; we are happy to help. If an item from Hanna Andersson is marked down within 14 business days from the original order date, we will gladly offer a one-time adjustment. This adjustment policy is not effective on items purchased during end of season Hanna Sale time periods or with some offers, and is not applicable in our Outlet Stores.
Your order #31573703 qualifies. Please allow 2 -3 weeks for processing. The differences in prices on all eligible items will appear as a credit from Hanna Andersson during the next billing cycle on your credit card statement.
Thank you for shopping with us! If you have further questions, please let us know.
Warm regards,"