эх я опять со своим косячным верхом купальника, все таки замену они мне не выслали
вчера написала им письмо о том что где мой верх купальника а сегодня они ответили и опять я не понимаю что в этом письме написано, переводчик ужасный, помогите мне пожалуйста.
Thanks, so much, for taking the time to get in touch with us. I understand your concern for the shipping status of your order. It's my privilege to respond to you personally.
I truly apologize for the disappointment and the error with this matter.
I see that we did not process a replacement for your defective item but a credit for $24.00 on August 18, 2012. Please allow 3 to 5 business days for the credit to post to your account and up to 2 billing cycles for this credit to appear on your monthly statements.
If you would like to reorder this item, please call our customer service line at 1-800-888-1500 and we will be happy to waive the shipping and handling.
You’ve chosen Victoria’s Secret. We think of that as a privilege. We look forward to assisting you with your purchase.
Kind regards,
Judy D.
VictoriasSecret.com Customer Service