Вот что ответила мне вика относительно посылки, которую я уже получила упсом и которая теперь наконец дошла обычной почтой!
Dear Alisa,
Thank you for your e-mail regarding your duplicate package. We apologize for any inconvenience this matter may have caused.
We are happy to hear that you received the original package that was sent to you. In order to resolve this matter as amicably and efficiently as possible, please return the duplicate merchandise following the instructions on the return/exchange form.
If you will reply to this e-mail with your return postage costs, we will be happy to reimburse you.
We kindly ask that you return this merchandise within the next 30 days to avoid an additional charge.
**Please be sure to use the return form from the original order, #403231584, when preparing your return package.
If we can assist you further, please reply to this e-mail or call anytime.
Alisa, we appreciate your patience while we attempt to resolve this matter. Victoria's Secret is committed to providing our customers with quality service and we hope that you will allow us to serve you again in the future.
Order #403231584
Девочки! чем лучше отправить Вике и какие им тупым-американцам приложить бумаги с суммами за пересылку так чтоб они поняли?