Девочки помогите пожалуйста перевести ответ от вики. А то я уже с 04-06.02 жду двух посылок, по одной вещи в каждой. Мелочь вроде, но получить то охота. А извещения с почты я так и не получила. Вот ответ от них:
Dear Olesya,
Thank you for your e-mail regarding the order you have not received. We apologize for the delay in receiving your merchandise.
Our records show that order #384231532 was scheduled to be delivered by March 5, 2009. Please let us know if you would like a refund or a replacement for the package. If requesting a replacement, please confirm the shipping address for prompt delivery.
Order #384036827 was scheduled to be delivered by March 3, 2009. Please let us know if you would like a refund or a replacement for the package.
You can check the status of your order or view your order history online by clicking on the link below.
http://www2.victoriassecret.com/html/custsrvc/orderstatus/
If we can assist you further, please reply to this e-mail or call anytime.
Olesya, please accept our apologies. We take customer service seriously at Victoria’s Secret and look forward to serving you again in the future.
Order #384231532, #384036827
Sincerely,
Cindy F.
VictoriasSecret.com Customer Service
Как я поняла они говорят что посылки должны были уже дойти?
Dear Olesya,
Thank you for your e-mail regarding the order you have not received. We apologize for the delay in receiving your merchandise.
Our records show that order #384231532 was scheduled to be delivered by March 5, 2009. Please let us know if you would like a refund or a replacement for the package. If requesting a replacement, please confirm the shipping address for prompt delivery.
Order #384036827 was scheduled to be delivered by March 3, 2009. Please let us know if you would like a refund or a replacement for the package.
You can check the status of your order or view your order history online by clicking on the link below.
http://www2.victoriassecret.com/html/custsrvc/orderstatus/
If we can assist you further, please reply to this e-mail or call anytime.
Olesya, please accept our apologies. We take customer service seriously at Victoria’s Secret and look forward to serving you again in the future.
Order #384231532, #384036827
Sincerely,
Cindy F.
VictoriasSecret.com Customer Service
Как я поняла они говорят что посылки должны были уже дойти?