Итак. Начну свой цикл передач на тему "Как я хочу компенсацию за дефекты на товаре".
Начну с того, что решил мой друг купить iPad. Выбирали, решили брать БУ, на 64Гб и с 3G. Брать решили первое поколение. Ходили по eBay, искали и наткнулись на
лот. Решили поучаствовать. Выиграли (22 мая). 24 мая приходит от продавца сообщение, что отправит товар завтра. Отправка производится на шапито.
Hi
Thank you for your payment - I will ship the ipad tomorrow as the post office here in florida is already closed.
You should have it by the weekend or sooner.
Enjoy it.
Товар отправляется 25 мая, приходит на шапито 28 числа. Дособирал еще своих посылок, консолидировал, при этом не вынимая айпад из почтовой коробки. 2 июня отправил из шапито посылку, и получил ее 16 числа. Пришел домой, распаковал.
АйПад оказался совсем не "как новый" как указано в описании. Три явных вмятины на бокам и явный изгиб на задней стороне. К тому же на картинке лота была коробка от него - я ее не получил, зарядное устройство не оригинальное оказалось. Все вместе испортило настроение. Сегодня (18 июня) решил написать мирно продавцу о частичном возмещении. Оценил свое настроение в 100 баксов.
Hi! Your description and picture lying! The main body has three dents on the sides and the big bend on the back. In spite of this device is working properly. The charger is not original and there is no box for the device. I am very disappointed that she did not "look like new". On this basis, I understand that it is not worth the money that I paid for it. I want a partial refund of $ 100 or going to open a claim.
На что получаю ответ:
I regret that you have some negative comments and I find you claim to untrue and baseless. The item is as described in the listing when it was placed for sale. There was no mention of a box in the listing and had you asked it. wOuld have bee discloses. The charger is new while it is not the original, there was no clim it was original. As you stated in your email it is 100% operational. Your mention of dents is untrue as it was shipped in lots of bUbble wrap and I am sure arrived safely. Since there has been a few weeks that have passed since you have taken possession of the item I cannot be responsible for the handling of the item since it was received.
For all these reasons I must reject you claim for a partial refund and lastly refer you to the eBay definition of used which is how this item was listed.
I hope you will discontinue you efforts. As I find you claim false
Enjoy your iPad
Далее объясняю ему, что айпад был распакован лишь в Украине и все это время ехал в упаковке продавца, в которой он уверен.
The device I received yesterday. Indeed, it was packed, so that damaged during shipment could not. Give me your email and I will send you photos of defects. They were obviously up to the sale.
Why put a picture which does not correspond to reality? After all, there is a box!
I do not want to spoil your rating, but please understand me.
Отвечает:
This item was shipped USPS two day with shipping number on may 22,2011
I will go to the postal office on Monday to confirm arrival as it is impossible for it to take almost 30 days to arrive.
I would think you would have made an inquiry prior to this claim as the terms of the sale included two day shipping.
I will confirm the arrival date as stated with the USPS per the tracking number that is in the eBay selling/sold file and get back to you.
Until then there is nothing more I can do.
Неправда. Я только выиграл его 22 числа, а отправил он его 25. На дальнейшие письма не отвечает. Открыл диспут. Не отвечает. Продолжение следует.
Фотографии для диспута есть тут :
http://ge.tt/8tT93E5?c
Отзыв оставил
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