Personality, примерно так:
Dear,
I very like your store and your lots. I bought some items from you: (перечислите ссылками или названиями). And i was very upset giving its! All items were in awful condition! You can see it in my photos. What can I expect? Can I hope to get the same items without any payment? Or you can offer anything else?
Hope to get your answer as soon as possible.
Best regards!
примерно так)
Dear,
I very like your store and your lots. I bought some items from you: (перечислите ссылками или названиями). And i was very upset giving its! All items were in awful condition! You can see it in my photos. What can I expect? Can I hope to get the same items without any payment? Or you can offer anything else?
Hope to get your answer as soon as possible.
Best regards!
примерно так)