Прислали длинное письмо, в котором есть ответы на след.вопросы в том числе:
"WHY DOES MY ORDER STILL SAY 'RECEIVED'? I PLACED IT DAYS AGO."
Please don't be alarmed if your order shows "Received;" it does not mean we think that you have already received it. In general, orders in "Received" status are being processed by our warehouse. Some orders still showing their status as "Received" have actually already shipped, but due to the delays caused by the aforementioned warehouse updates, our system doesn't yet reflect the change in the order's status. Your order should eventually reflect as being "Shipped," though in some cases this might happen even after you receive the package(s).
"AM I GOING TO RECEIVE A TRACKING NUMBER?"
Our system hasn't yet updated with tracking information for some orders, but as soon as it does, that information should be available in your 6pm.com account online. You should also receive a shipping confirmation email with your tracking number. In some cases-such as if you placed an order with expedited shipping-the email may arrive in your inbox after your order has already arrived at your door.
Отпишитесь, кто получил, а статус все еще recieved и нет трекинга.