девочки, делала заказ на yoursclothing.co.uk . оплата прошла, сообщил мобильный банк! но спустя 6 часов присылают такое письмо:
Dear anna,
Thank you for shopping at Yours Clothing.
Unfortunately there has been a security issue with your credit or debit card so, for the time being, we are unable to process your order. Please call our customer services team on 08448 204 204to discuss the matter further. Alternatively please e-mail us at:
[email protected]
In most instances the problem may be a simple typing mistake when you entered your card details or your card issuer may have placed security restrictions on usage of your card.
We take credit and debit card security very seriously so appreciate your co-operation in this matter. We apologise for this inconvenience and hope to be able to be able to process your order soon.
Thank you for your order, you custom is very much appreciated.
перевела с помощью переводчика, написали, что я ошиблась при прописывании номера карты, но как это может быть, если пришла смс с банка
помогите, плиз!!!