Девочки, кто ждет посылочки за декабрь...вот что я узнала...на ВС появилась такая штука - чат с техподдержкой, вот я и решила воспользоваться чтоб узнать где моя пропавшая посылочка... отправили мне 23-го и вчера ровно месяц получается прошел...ответили, что у них были задержки с доставкой в Украину и теперь новая ожидаемая дата доставки 30-е января, так что еще возможно все будет ок...
вот чат
Bonnie J.: My name is Bonnie J. and I am happy to help you today. One moment while I look into this for you.
Bonnie J.: Oksana, I apologize that you have not yet received this shipment. It was expected to be delivered by today, but our carriers have been experiencing delays with packages shipping to the Ukraine. Your new expected delivery date is no later than January 30th.
Oksana: So, I will get it fo sure, right?
Bonnie J.: Unfortunately we do not know. If it doesn't arrive by the 30th we would have to file a claim for the package.
Oksana: will it be possible you to send the same package if I don't get it by that date?
Bonnie J.: Let me see if we still have the merchandise, just in case.
Oksana: Ok
Bonnie J.: Oksana, at this point, I hope that you receive your package because your original merchandise is no longer available for replacement.
Oksana: All right, thank you for the help... hope it will come as I've been waiting for this very much...
Bonnie J.: I sure hope you get your package. Please let us know if it doesn't get there by the 30th.
Oksana: Ok, thanks a lot!
Bonnie J.: You are very welcome Oksana. Thank you for choosing Victoria's Secret, and have a great day!