это как бы и не письмо, а приписка с восклицательным знаком в статусе о возврате.
For returns within 90 days, a credit will be issued to the original form of payment. Please allow 3-5 days for credit card refunds to post. For returns after 90 days, we will issue a merchandise certificate.
Merchandise Total $-11.00
Shipping/Handling $0.00
Sales Tax $0.00
Postage Refund $2.71
Adjusted Refund $-11.00
Postage Refund $2.71
Total $-2.71
Payment Method: Visa Payment $-2.71
и вот эти 2,71 мне вернули.
For returns within 90 days, a credit will be issued to the original form of payment. Please allow 3-5 days for credit card refunds to post. For returns after 90 days, we will issue a merchandise certificate.
Merchandise Total $-11.00
Shipping/Handling $0.00
Sales Tax $0.00
Postage Refund $2.71
Adjusted Refund $-11.00
Postage Refund $2.71
Total $-2.71
Payment Method: Visa Payment $-2.71
и вот эти 2,71 мне вернули.