Хелп! Хелп! Вот что они мне написали:
Dear Olga,
Thank you for your email providing the credit card billing details.
Please accept our sincere apologies for any inconvenience.
Unfortunately, we are unable to reach your issuing bank on the numbers
you provided. Could you please check with your bank and provide us with
a phone number we can get thru to in english, or a fax number for the
bank we can send a fax to verify.
Once this information has been verified we can process your order. We
hope this information is helpful.
For further assistance, please contact gap.com at 1-800-GAP-STYLE 1-800-GAP-STYLE within
1 business day and say ?Research? when prompted to choose the department
you?d like to speak with. If you are calling from outside of the U.S.
you may reach us at 1-614-744-3750 1-614-744-3750. Our Customer Research Consultants
are available between the hours of 8:30am - 9:00pm Eastern Time Monday
through Friday and 10am - 6pm Eastern Time Saturday.
You are a valued customer. We look forward to hearing from you soon.
Sincerely,
Nancy
Customer Service Consultant
Я не поняла, что я им должна предоставить?
Dear Olga,
Thank you for your email providing the credit card billing details.
Please accept our sincere apologies for any inconvenience.
Unfortunately, we are unable to reach your issuing bank on the numbers
you provided. Could you please check with your bank and provide us with
a phone number we can get thru to in english, or a fax number for the
bank we can send a fax to verify.
Once this information has been verified we can process your order. We
hope this information is helpful.
For further assistance, please contact gap.com at 1-800-GAP-STYLE 1-800-GAP-STYLE within
1 business day and say ?Research? when prompted to choose the department
you?d like to speak with. If you are calling from outside of the U.S.
you may reach us at 1-614-744-3750 1-614-744-3750. Our Customer Research Consultants
are available between the hours of 8:30am - 9:00pm Eastern Time Monday
through Friday and 10am - 6pm Eastern Time Saturday.
You are a valued customer. We look forward to hearing from you soon.
Sincerely,
Nancy
Customer Service Consultant
Я не поняла, что я им должна предоставить?