Продолжение истроии про недоложенную вещь))
В 17.48 прислали письмо
Hello
Thank you for your email.
I apologise that you did not receive your full order.
Due to the size and volume of your order we have had to send your order in 2 parcels. Please advise if you have received 2 parcels or just a single parcel.
I apologise for any inconvenience caused.
Kind regards,
Stephanie
Меня не было дома и я ответила только сейчас, а потом увидела еще письмо:
There is an update on your order 641095 with M&Co..
A refund of £10.20 has been credited to your account. Please allow at least 3-5 working days for your refund to appear.
If you cancelled or returned an order paid for with a Gift Certificate or Store Credit your refund has been credited to your Store Credit.
То есть вернули деньги на аккаунт без лишних вопросов...А я им письмо отправила жалобное.....
![Ag :ag: :ag:](/forum/images/smilies_old/ag.gif)