Ирина81, а что вам в банке сказали, деньги прошли?, если да то напишите в джим и у них спросите
да деньги со счета снялись,вот что пишет джим
We found the record of your failed payments that were made on Feb. 26th.
Cancellation occured after the authorization, and that is why you were told by credit card company/bank that the payment(s) was(were) approved.
However, since we don't capture the amount of money on failed payment transaction(s), the amount has(have) been refunded back to your credit card account.
Sometimes, it takes a while for the credit card company to approve our recognition of your failed payment trials; from 7 days to maximum 30 days.
But you will eventually able to know that you are not charged for the failed transactions when you receive your card bill.
Some of customers ask us to write the confirmation letter to their banks and credit card companies, but we want you to know that we DID NOT capture any amount of your failed payments once again, and till your bank receives our recognition of failed payments, we are not able to send them any l etter.
Even if we do, it will take at least a week for them to proceed the cancellation process on your failed payments, and the period time of processing cancellation will be same as waiting for your bank to get the recognition of refunded payments.
So please be patient with us.
We know that you want to get back your failed payments as soon as possible, yet, we really need you to wait till the procedure gets done.
For the error that you have faced, please let us know about more information on the case, so we can help you to solve the problem.
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Using other internet browsers (Firefox, Safari, Opera etc.) may cause errors.
Please check delete cookies and temporary internet files at internet option section and try it again after 1~2 days.
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Also, please make sure to put your credit card's information correctly.
We are very sorry about the inconveninence caused.
Please kindly follow our instructions for solving the problem, but if you face the same problem, please contact us again with the screen shot of the error page.
Thanks,