Попыталась вернуть рубашку, написала на
[email protected], ожидая пакет документов для заполнения и отправки через dhl, а мне ответили:
"Glad to assist with your return - due to the high cost of shipping your return back to the states, which in this case would exceed the cost of the item, we would recommend you keep the Stretch Perfect Shirt in Classic Stripe. Alternatively, you may send it back via a traceable and insured method to the following address:
J.Crew Returns
3 Ivy Crescent
Lynchburg, Virginia 24513
United States
Please be sure to retain a copy of your receipt and tracking number for your records as we will not be responsible for any loss or damage incurred during the return shipment. If there is anything else we can assist you with, please feel free to reach out - we’re always happy to help."
Я так понимаю, что мне отказано в возврате стандартным методом.
Кто-нибудь с этим сталкивался?