Напишу, как дело продвигается. Во-первых, Ste - это сокращение для suit, так что с адресом все в порядке.
Во-вторых, биллинг я вписала американский, адрес шипито. Заказ прошел, деньги сняли. И сразу же я написала в customers support письмо
Hello,
I have just placed an order with oldnavy.com. My order number is
XXXXXX.
The order will be shipped at the mail forwarding service adress as I'm
a non-US customer. Unfortunately, your web site doesn't allow to enter
the non-US credit card data, so I had to put in a wrong data.
The correct billing address is:
******
I have attached the phone numbers of my bank so that you'll be able to
verify this information if needed.
Alfabank (http://www.alfabank.ru):
+7 495 788-88-78
+7 495 620-91-91
E-mail: mail@alfabank.ru
Thank you very much for changing my billing address. I hope everything
will be fine.
На это я получила ответ:
Dear Elina,
Thank you for your email regarding your recent Oldnavy.com order
#XXXXXX. We appreciate your providing us with your billing address.
However we still need the telephone number that your bank will have on
file for you and to have you verify your US shipping address. Please
note if a response is not received within 24 hours your order may be
canceled.
For further assistance, please contact oldnavy.com at 1-800-OLD-NAVY
within 1 business day and say ?Research? when prompted to choose the
department you?d like to speak with. If you are calling from outside of
the U.S. you may reach us at 1-614-744-3528. Our Customer Research
Consultants are available between the hours of 8:30am - 9:00pm Eastern
Time Monday through Friday and 10am - 6pm Eastern Time Saturday.
You are a valued customer. We look forward to hearing from you soon.
Sincerely,
Robert
Customer Service Consultant
Я не стала звонить, а написала еще:
Hello!
My telephone number is (7)-xxx xxx xx xx (cell phone) or
(7)-812-xxx xx xx (Russia).
My shipping address is
2972 Columbia St.
Suite # XXXXXX
Torrance, CA 90503
It's a mail forwarding service adress (http://www.shipito.com).
Please, let me know, whether I still need to call you and verify anything else.
В ответ они мне написали, что все ОК и заказ отправлен в шипито.
Вот так, все оказалось легко и не страшно