А кто-нибудь сталкивался с возвратом обуви АМИ? Мне пришла пара туфель, в которой один 7,5 размера как положено, а 2й - 7го размера. Я отправила письмо в Ами, вот что ответили:
I do apologize for sending you a damaged item.
Make sure to have your Rma number before you send anything back to us.
Please visit this website to request for your Rma number:
http://myaccount.amiclubwear.com/login
You will need to create an account if you have not already done so.
If you cannot login it means you never set up an account with us. Simply placing an order with us does not mean we automatically created an account for you.
Please go ahead and set up your account under the same email that was used on your purchase order.
Do not use the shoe box as a shipping box or else it will be refused.
Any packages returned without the Rma number written outside of the shipping box will automatically be refused as well. We also cannot take back any worn items regardless of what the reason for return is.
Once we receive your package back we will reimburse your UPS ground shipping service and you may request for either an exchange or refund.
Please note that all returned items will be inspected and the final decision will be made by our returns department.
We will email you once we receive your return package.
Не могу перевести нормально, помогите, пожалуйста, кто сталкивался с такой проблемой?
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