А мне вот как ответили:
Thanks for your request for a VAT refund.
If we may explain, exports are treated as zero-rate VAT. This means that whilst it is chargeable, it is at a rate of 0%. Consequently, as no VAT would have been paid to HMRC or any other tax jurisdiction, there is no refund to pass on to you.
In the past, ASOS has credited accounts to the value of VAT as a gesture of goodwill, however we have ceased this practice to ensure there is parity in our service.
I have requested that the VAT refund for order ######## be sent, as you requested this on 12/07/10 but it did not go through. We will be unable to refund the VAT on the two other orders.
We realise this may be disappointing news for you, however with our investments in delivery and returns services as well as our ever expanding range of exciting brands, we hope you will continue to shop with ASOS.com.
А одним словом - вернут денежку только за посыль от 12 июля, а еще две в пролете.
Thanks for your request for a VAT refund.
If we may explain, exports are treated as zero-rate VAT. This means that whilst it is chargeable, it is at a rate of 0%. Consequently, as no VAT would have been paid to HMRC or any other tax jurisdiction, there is no refund to pass on to you.
In the past, ASOS has credited accounts to the value of VAT as a gesture of goodwill, however we have ceased this practice to ensure there is parity in our service.
I have requested that the VAT refund for order ######## be sent, as you requested this on 12/07/10 but it did not go through. We will be unable to refund the VAT on the two other orders.
We realise this may be disappointing news for you, however with our investments in delivery and returns services as well as our ever expanding range of exciting brands, we hope you will continue to shop with ASOS.com.
А одним словом - вернут денежку только за посыль от 12 июля, а еще две в пролете.
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