gadget, Оля
ни в коем случае не хочу вас запутать.
Просто когда и как разрешиться ситуация с посылкой неизвестно. А вот с Пэййпалом как раз все ясно:
вы попросили перевести диспут в претензию. Что я и сделала 18-го числа.
На рассмотрение диспута дается 30 дней. А вот после перевода в претензию контрольным сроком стало 28 число, что видно на представленных мной скриншотах.
Чтобы не дублировать скриншоты, просто процитирую текст с них:
Non-receipt - Claim - #PP-002-815-830-239
DisputeThe buyer and seller have 20 days to communicate directly to resolve an issue with this transaction. All disputed funds are held until the issue is resolved. If both parties can't agree to a solution, either party can escalate this to a PayPal claim.
EscalationThe buyer or seller asks PayPal to review the case and decide the outcome. We make every effort to resolve the claim within 30 days and restore funds to the rightful owner.
Awaiting other party's responsePayPal requests more information from the seller to resolve the issue. If the seller doesn't respond within 10 days, we close the case and restore funds to the rightful owner.
Requiring your actionPayPal requests more information from the buyer to resolve the issue. If the buyer doesn't respond within the allotted timeframe, we close the case and restore funds to the rightful owner.
Being reviewed by PayPalWe review the information the buyer and seller have provided. We try to reach a final decision quickly, but complex cases may take longer and require additional information from the buyer or seller.
ClosedThis claim or case has been closed. A closed dispute cannot be reopened or escalated to a PayPal claim.
Disputed Amount:
$49,64 USD
Status
This item not received dispute has been escalated to a claim.
We requested additional information from the seller about this transaction.
What happens next
The seller has been asked to respond by 28 dec 2013. Once we receive the information, we'll continue our review of this case.
If you've resolved this problem, you can cancel this claim at any time.
If you received the item but it's not as described by the seller, you can change the reason for your claim.
SS вельветовые черные, р-р 36, джинсы темносиние, р-р36
