Meow, я просто оду в трех частях им написала:
Dear,
I have got my order (20100924114951708) from you web-site. And I had not got yet one item: model 3302b. You can see, that I paid it in my invoice. I am very very upset! I waited it for a long time! And when I asked your manager Lisa about it, she said it is in stock!
More over, You can see in my invoice, that I paid for weight parcels like 2,46 kg. But parcel's weight is only 1,46 as you can see in my tracking: EE214478215CN. As you can see in the link:
http://www.ems-tracking.net/tools/international-ems-price-list.html the each additional 500 g costs 120 Chinese Yuan (about $17,5).
So, Pls, return to me $4,86 for Model : 3302b and $35 for weight overpayment. Or I will open the claim in PayPal.
Hope to hear you as soon as possible.
Best regards!
и я сразу просила завышенную сумму, чтобы получить от них хоть что-то.