Мне сегодня пришло предложение оставить отзыв (у меня заказ от 14 сент), я отписала, что еще не получила пока.
Вот ответ:
Dear Valued Customer,
We apologize for the unusual delay in receiving your order. Unfortunately
since International Airmail packages are not trackable we are unable to see
the current status of your package. It is very possible that your package
has been delayed by customs, had unforseen issues with your postal service,
or has even been returned to us due to a problem with delivery. It is not
unheard of for a package to take as much as 6 weeks to be delivered. We
thank you for your patience.
Sincerely,
Terri,
Customer Service
iHerb
1-866-328-1171
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Написала им, что пока еще жду, как получу, сообщу.