Девочки, помогите с переводом письма от ВС. Я вчера писала им с просьбой отправить подарочную сумку, т.к. накануне 15.02 я делала заказ, а на след. день эти сумки появились, объяснила им, что в заказе был товар, на кот. распространяется эта акция, попросила, чтоб сумку вдогонку прислали. В ответ они прислали это письмо, из содержания которого я не очень понимаю, выслали они сумку или нет. Помогите, пожалуйста!
"Thank you for your e-mail regarding the offer for the free beach tote with a qualifying Beach Sexy swim purchase. We are happy to be able to assist you with this matter.
We are currently processing an order for the free beach tote. It will arrive separately from your original order within 14 to 21 business days.
You will receive an order confirmation e-mail for the free merchandise when it is processed. The order confirmation may appear to have a charge for the item, however, please be assured that a manual discount for the full amount will be applied so that there is no charge to you for the item. The confirmation you receive will be automatically generated at the completion of the order and will not reflect this deduction.
The invoice included with your package will declare the value of the free item as $5.00. Customs regulations require that all merchandise be assigned a value. As a result, duties and taxes may be assessed on the free item. Victoria's Secret, as a member of the international business community, strictly adheres to the rules and regulations of the countries to which we ship packages. For more information regarding your country's custom policies, please contact your local customs office.
Offer codes may be entered during checkout by selecting the offer code box that appears at the bottom of the shopping bag. After you select the shipping method for the order, you will be asked to enter the offer code. Entering the offer code will apply the offer to your order.
You can check the status of your order or view your order history online by clicking on the link below.
http://www.victoriassecret.com/order-status/
If we can assist you further, please reply to this e-mail or call anytime.
Diana, we hope you enjoy your products and your free beach tote gift and look forward to serving you again in the future. Thank you for shopping with Victoria's Secret."