Девочки они там бухие что ли.
Вчера послала еще одно письмо с просьбой вернуть деньги написали вот что
Dear Vera,
Thank you for your e-mail regarding your swimwear. We apologize for any frustration this matter has caused.
Unfortunately, due to a processing error, the swim bottom, #228424 was unable to be shipped as expected. For this reason, we have issued a refund in the amount of $15.00 for the item and a partial shipping refund in the amount of $3.29 to your Mastercard.
We are unable to cancel the swim top, #234468 from arriving, as it shipped already and should arrive no later than May 22, 2010. Due to the fact that you are unable to use the top without the bottom, we have issued a refund in the amount of $21.00 for the item and the other portion of your shipping fee in the amount of $4.60 to your Mastercard.
Therefore, you have been refunded for both items and the shipping fee. Please allow 3 to 5 business days for each refund to post to your account and up to 2 billing cycles for each refund to appear on your monthly statements.
We sincerely appreciate your understanding and we are sorry for any disappointment.
Хотя перед этим писали что не будут отправлять отдельно трусы.А сечас пишут что отправили уже.
elisey86 добавил 01.05.2010 в 07:19
Как я поняла они мне все таки вернут всю сумму но отдельными платежами.
Правлино я их поняла?
Вот люди 10 раз одно и то же им пишешь и десять раз разные ответы
Вчера послала еще одно письмо с просьбой вернуть деньги написали вот что
Dear Vera,
Thank you for your e-mail regarding your swimwear. We apologize for any frustration this matter has caused.
Unfortunately, due to a processing error, the swim bottom, #228424 was unable to be shipped as expected. For this reason, we have issued a refund in the amount of $15.00 for the item and a partial shipping refund in the amount of $3.29 to your Mastercard.
We are unable to cancel the swim top, #234468 from arriving, as it shipped already and should arrive no later than May 22, 2010. Due to the fact that you are unable to use the top without the bottom, we have issued a refund in the amount of $21.00 for the item and the other portion of your shipping fee in the amount of $4.60 to your Mastercard.
Therefore, you have been refunded for both items and the shipping fee. Please allow 3 to 5 business days for each refund to post to your account and up to 2 billing cycles for each refund to appear on your monthly statements.
We sincerely appreciate your understanding and we are sorry for any disappointment.
Хотя перед этим писали что не будут отправлять отдельно трусы.А сечас пишут что отправили уже.
elisey86 добавил 01.05.2010 в 07:19
Как я поняла они мне все таки вернут всю сумму но отдельными платежами.
Правлино я их поняла?
Вот люди 10 раз одно и то же им пишешь и десять раз разные ответы
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