Девочки, расскажу про свой опыт получения price adjustment. Заказала 2 декабря несколько вещей. Из всего списка платье подешевело на 10 долларов, босоножки на 20. К заказу была применена скидка -20%. Вчера написала письмо, сегодня ответили:
Our records indicate that the items were originally part of an order that qualified for our 20% off discount. Due to the special offer, of 20%, your sale price in the amount of $30 was reduced by 20%.
A credit in the amount of $24 was issued to your Mastercard account on December 7, 2009 for the difference due to you after the special offer adjustment. Please allow 3 to 5 business days for processing and 1 to 2 billing cycles for the credit to appear on your monthly statements.
Вот. 24$ все же получить назад приятно.