Nolta, форма заполняется, если кэш-бэк не начислен автоматом
после совершения покупки (а не с момента начисления первого кэш).
Нужно зайти в раздел Help
http://www.mrrebates.com/support/support_request_rebates.asp (там все просто - № заказа, сумму указываете в
USD (делаете перерасчет), вставляете копию письма с АСОС).
Мне на мой запрос прислали небольшой опросник (привожу без перевода):
Thank you for your inquiry.
I need to ask some questions that might help us better assist you in preventing these tracking issues for future orders:
1. Are you making contact with customer service for order changes, etc. or did the merchant make changes to the orders?
2. After you click through the merchant at Mr. Rebates, do you surf to any other website during that click session? Basically, if you click through to that same merchant on any other website, that site could receive commission for the sale.
3. Are you using coupons found outside of the Mr. Rebates website on your orders?
4. What Internet Browser are you using?
5. Do you use a browser plug-in product called Ad-Block Plus?
6. Are you using any anti-spyware/anti-virus software and which ones if so?
7. Are you utilizing other rewards or cash-back based sites on each purchase through Mr. Rebates?
Thank you for your cooperation.
Ответил. После небольшой переписки
кэш начислили вручную и порекомендовали:
Thank you for taking the time to answer those questions.
Ad-Block Plus is known to cause tracking issues. You will need to remove the plug-in or use an Internet browser without that program.
In the meantime, I have credited this purchase to your account. The manual adjustment now appears in your Pending Rebates section.
You can still use Firefox if you remove Ad-Block Plus. Otherwise, please use Internet Explorer or Safari. Most of our customers have fewer issues when they use Safari.
P.S. перевод не привожу - вроде и так всё понятно: предлагают использовать браузеры в которых нет
Ad-Block Plus или пользоваться
Internet Explorer .
Написала претензию с описанием ситуации на ebags,посмотрим,что ответят.