Девочки, подскажите плз. Прочла вопрос выше- но немного другая ситуация...
Оплатила, но деньги не списались а от Вики пришло 2 письма типа не можем провести оплату...набрала в банк - все списалось, написала письмо Вике, что проблема была но ее вроде решили. ответ пришел такой
Thank you, so very much, for taking the time to contact us. You asked about the authorization on your recent order. I am eager to address your concerns and assist you with your inquiry.
I show that your order is currently holding as we have been unable to obtain authorization to charge your Mastercard account. We will automatically continue our authorization attempts to your card for up to 14 days. We will ship your order once we successfully receive authorization. If we are unable to obtain authorization, we will have to cancel your order.
Unfortunately, we are unable to speculate as to why we did not receive authorization for your order. We are given notification only as to whether or not a purchase is authorized. Should you have further questions regarding authorization or use of your Mastercard, please contact your bank.
Should you wish to pay with an alternate form of payment, please contact us directly at 1-800-475-1935 or 1-937-438-4197 (outside the U.S. and Canada). For your security, we ask that you do not send your payment information to us via email.
Please note that you are only being charged $549.76 for your in stock items. You will not be charged for your backorders until they become available.
You can check the status of your order or view your order history online by clicking on the link below.
http://www.victoriassecret.com/order-status/
Yuri, Victoria's Secret values each of our customers. Thank you for contacting Victoria's Secret.
что это значит если статус заказа до сих пор в процессе??? Все же необходимо им звоинть??? А если да - то что говорить???