Эти придурки и потеряли или не туда отправили мой заказ(( как это могло произойти, если первая часть уже дошла, а вторая "потерялась""((
Thank you for contacting Kohl's regarding the status of your order. It is my pleasure to assist you today.
I am sorry your merchandise was not received. Upon reviewing your order, I found an error occurred with FedEx that prevented your package from shipping properly. Our Kohls.com Fulfillment Center is unable to reship your items. We will process a return for the Knitworks Mock-Layer Peace Sign Top & Leggings Set - Girls' 7-16, SO® Lace Ruffle Tee, My Michelle Emma Mock-Layer Tiered Dress - Girls' 7-16, IZ Amy Byer Mock-Layer Glitter Tutu Hipster Dress - Girls' 4-6x, Jumping Beans® Heart Fleece Pants - Infant and Jumping Beans® Mock-Layer Glitter Graphic Tee - Baby. Please allow 7-10 business days for your credit to receive in a form of Kohl's Merchandise Return Credit (KMC).
If you would like to place a new order for the item(s), please visit Kohls.com. We will be happy to honor the original sale price and free standard shipping on a replacement order. Once you place your new order, please reply with your new order number so we may process the necessary adjustments. If you find you need assistance replacing your order you may contact us at 1-866-887-8884. You can reach us Monday through Saturday from 7am to 10pm Central Time and on Sunday from 9am to 10pm Central Time.
I forwarded this issue to the appropriate management teams at our corporate office and Kohls.com Fulfillment Center. Please be assured that we will identify the problem and resolve this issue for any future orders. I apologize for the inconvenience this matter has caused.
Я переводила с переводчиком, поняла, мол мы вам вернём деньги, этих позициий уже нет или делайте другой заказ. Скажите, если ошибаюсь!
У кого-нибудь было так??? Мой инглиш желает лучшего, даже не знаю, что им написать. Посоветуйте, плиз!