кенги прислали мне письмо....... если правильно перевел переводчик, то я поняла что мой заказ вернулся им обратно и если я хочу они его вышлют снова, но я должна еще раз заплатить за доставку?????? у кого ниб было так? что то мне совсем не хочется еще раз платить почти 2т за доставку, а если опять посыль не придет.......
We have received your order number ........... marked 'Return to Sender' by your local Postal Authorities. We don't know why the parcel returned as there is no explanation note with it.
We can re-send your order to you.
You will need to pay for postage and handling for the re-send (we offer a discounted shipping rate to re-send the parcel), but because for security reasons we do not have access to your credit card details, there is a bit of a process.
We have created a special page for you to pay that additional amount, please go to:
http://kenggi.com/payment-aud-60
(if you cannot see the above text as a "link" please copy it and paste into your internet browser "address" field to go to that page)
Then follow these steps:
1. Please click "BUY NOW" button, little window will appear - click "View Shopping Cart" button. Please do not add any other products to Shopping Cart as the orders for Additional Payment are treated differently to orders for any other product by our system, if you wish to order more of our products please place a new order later.
2. In Shopping Cart choose your shipping region.
3. The total of that order will be: AUD$60.00 - proceed to the checkout and complete the payment.
4. Email us your new order confirmation number.