Написала ВС,что отказываюсь от посылки из-за таможни.Они ответили так:
Our records indicate that we have not processed your return as of March 23, 2010. However, we ask that you allow up to 30 days for us to receive and process your return. We regret that we are unable to issue a refund for your return until it is received at our facility. Once your merchandise is processed and entered into our system, we assure you that you will receive an e-mail confirmation.
Please note that packages which are refused are returned to our facility uninsured and may be lost or stolen enroute. Unfortunately, if a refused package is not received by our facility, we will be unable to assist you further with receiving a refund for the merchandise.
You can view the status of your return or view your order history online by clicking on the link below.
Victoria's Secret, as a member of the international business community, strictly adheres to the rules and regulations of the countries to which we ship packages. For more information regarding your country's custom policies, please contact your local customs office. You may also view additional details regarding duties and import charges by clicking on the link below or pasting the URL into the address line of your browser.
я вот не поняла они что не очень-то и хотят вернуть деньги или что?доставка была бесплатная,т.к. заказ от 200 $, они ничего не писали об удержании денег за доставку?помогите плз понять это письмо правильно
Заранее спасибо!