Прислали мне письмо
Thank you, so much, for taking the time to contact us. You were asking to cancel your entire order, not just the backorders. You are asking to have our offer SWIM25VS applied to your order. I apologize for any disappointment we may have caused. Thank you, so much, for taking the time to contact us.
I was able to apply this offer to your order#529535916. I have issued credit back to your Visa account in the amount of $16.99 for this offer. The credit will be back on your card within 3 to 5 business days and show on your billing state within 1 to 2 billing cycles.
Unfortunately, I will be unable to add the cancelled backordered items back to this order due to they have been cancelled. I would ask you to place a new order for the backordered items that was cancelled you will still be able to add the offer to the new order.
Ekaterina, you’ve chosen Victoria’s Secret. We consider that a privilege. So, if there is anything else with which we can further assist you, please be sure to email or call us at any time.
Warm Regards,
Я правильно понимаю, что применили скидку к моему заказу? она получилась 16,99?
Но почему она не отображается в ордере на сайте?
